Residents
Resident Portal
Submit maintenance requests, view your account, and stay connected with Bissonette Properties from anywhere.
Your online portal
Your account at your fingertips.
Use the online portal to submit maintenance requests, communicate with our team, review account details, and keep your renter information current.
- Submit maintenance requests. Requests go directly to the maintenance queue.
- Communicate with the office. Send updates and questions when it is convenient for you.
- Manage renter details. Submit proof of insurance or update account settings from your portal.
Portal app
Your portal, your way.
Get access to your portal anytime, anywhere. Download the AppFolio resident app for quick access from your phone.
Maintenance
For the fastest routing, submit maintenance requests through the portal whenever possible.
Frequently Asked Questions
Helpful answers before your next step.
How do I submit a maintenance request?
Residents should submit maintenance requests through the AppFolio tenant portal whenever possible so the request routes directly to the maintenance queue.
How do I access the resident portal?
Use the resident portal login link on this page. If you do not have portal access yet, use the request access link or contact the Bissonette Properties office.
How are urgent maintenance requests processed?
Residents gain 24/7 on-call dispatch protection for unexpected infrastructure updates or emergent property fixes by routing requests through the tenant portal system.