Privacy Policy

Privacy Policy Statement

Business Name: Bissonette Properties
Website: https://www.bissonetteproperties.com/
Contact Email: info@bissonetteproperties.com
Mailing Address: 100 North Street, Burlington VT 05401

Bissonette Properties respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a form, contact us, interact with our social media accounts, view or inquire about a property listing, continue to an application page, or otherwise communicate with us.

This policy applies to information collected through our website, online forms, advertising campaigns, social media accounts, property inquiry tools, third-party property management platforms, and related communication channels. Rental applications, resident portals, payment portals, and property management tools may be hosted or powered by third-party platforms, including AppFolio, and those platforms may have their own privacy policies and terms.

Information We Collect

We may collect information you voluntarily provide when you submit a form, contact us, inquire about a property, request more information, begin an application, communicate by phone, email, text message, social media, or other channels, or otherwise interact with our business.

• Name
• Email address
• Phone number
• Mailing address or ZIP code
• Property or listing of interest
• Desired rent amount or move-in date
• Rental preferences, inquiry details, and comments
• Application or lead status
• Communication history with our team
• Information submitted through website forms, lead forms, property inquiry forms, or third-party property management platforms

We may also collect technical and usage information automatically, including IP address, browser type, device type, operating system, pages viewed, links clicked, referring website or advertisement, date and time of visit, general location information, cookies, pixels, and interactions with our advertisements, forms, listings, or website pages.

How We Use Information

We may use collected information for business, operational, leasing, communication, advertising, and service-related purposes, including to respond to rental inquiries, provide information about available properties, communicate with you, schedule showings, process or review rental inquiries and applications, manage leasing communications, improve our website and listings, measure marketing performance, prevent fraud, maintain records, and comply with applicable legal obligations.

We may use basic contact and lead information to help determine whether advertising campaigns generate inquiries, applications, showings, leases, or other business results. We do not use advertising data or lead information to unlawfully discriminate against any person.

AppFolio and Third-Party Property Platforms

Some property listings, inquiry pages, application pages, resident portals, payment portals, and property management tools may be hosted, powered, or supported by third-party platforms, including AppFolio or other property management service providers.

When you click a property listing, submit an inquiry, begin or complete an application, communicate through a resident portal, or use a third-party platform, your information may be collected by that platform and shared with us so we can respond to your inquiry, process your application, communicate with you, manage leasing activity, or provide property management services.

Advertising, Pixels, and Lead Tracking

We use online advertising, analytics, and tracking tools to understand how people find and interact with our website, listings, forms, social media accounts, and advertisements. These tools may include cookies, pixels, tags, tracking links, conversion tracking tools, lead forms, analytics tools, and similar technologies from platforms such as Meta, Facebook, Instagram, Google, and other advertising or analytics partners.

These tools may help measure website visits, form submissions, property listing views, ad performance, inquiry sources, application activity, and other leasing-related events. We may also use these tools to improve ad delivery, reporting, retargeting, audience matching, and campaign performance.

Sharing With Meta, Google, and Advertising Partners

We may share limited personal information with advertising and analytics partners for advertising measurement, attribution, reporting, campaign optimization, retargeting, audience matching, and lead performance analysis. Shared information may include name, email address, phone number, ZIP code, property interest, lead source, inquiry date, lead status, desired rent price, application status, leasing-related outcome, and event type.

Where required or supported, contact information may be hashed or otherwise processed before sharing. We do not intentionally send sensitive rental application details such as Social Security numbers, government identification numbers, bank account information, credit reports, background screening reports, income documentation, disability-related information, or protected characteristics to advertising platforms for marketing measurement or ad targeting.

Cookies and Tracking Technologies

Our website and third-party platforms may use cookies, pixels, tags, scripts, software development kits, tracking URLs, and similar technologies to collect information about website activity, ad interactions, device information, and browsing behavior. These technologies may support site functionality, analytics, ad measurement, conversion tracking, preference storage, retargeting, and reporting.

You can usually adjust your browser settings to block, delete, or limit cookies. Disabling cookies or tracking technologies may affect how some website features, forms, listings, or third-party tools function.

Rental Applications and Sensitive Information

Rental applications may require sensitive information for identity verification, application review, tenant screening, payment processing, background checks, credit checks, income verification, or related leasing purposes. This may include date of birth, Social Security number, government-issued identification, current or prior address, employment information, income information, bank or payment information, credit report information, background screening information, rental history, references, co-signer or guarantor information, and other information required to evaluate an application.

This information may be collected through AppFolio or another third-party property management, application, screening, or payment platform. We use sensitive rental application information only for legitimate leasing, property management, legal, compliance, payment, screening, fraud prevention, or business purposes.

Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No website, platform, transmission method, or storage system is completely secure, and we cannot guarantee that personal information will be completely protected from unauthorized access, cyber incidents, system failures, or other risks.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have rights or choices regarding your personal information, including rights to request access, correction, deletion, opt out of certain marketing communications, opt out of certain targeted advertising or sharing activities where required by law, limit certain sensitive uses or disclosures where required by law, request information about how personal information has been used or shared, or withdraw consent where permitted.

To make a privacy request, contact us using the information below. We may need to verify your identity before responding. You may opt out of marketing emails using unsubscribe links when available or by contacting us directly. You may opt out of text messages by replying STOP when supported.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact Bissonette Properties at info@bissonetteproperties.com or by mail at 100 North Street, Burlington VT 05401. Please include your name, contact information, and a description of your request.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, advertising practices, third-party platforms, legal requirements, or privacy practices. When we update this policy, we will revise the effective date at the top of this page.